Omnichannel communication systems

The Role of Omnichannel Communication in Reducing E-commerce Cart Abandonment

Cart abandonment! This happens when visitors to an e-commerce website (or online store) add products to their shopping cart but don’t complete the purchase and leave the site abruptly. Can you guess what’s the average cart abandonment rate in the e-commerce sector? 10 percent? 20 percent? 30 percent? As per a Baymard Institute study, the […]